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Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Serve guests in a hospitable manner to ensure positive guest experience.
Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue.
Assist guests with their food and beverage needs while in the concierge lounge.
Serve guests in a hospitable manner to ensure positive guest experience.
The Housekeeping Coordinator's primary responsibility is the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring that the department achieves the highest degree of service delivery through effective communication and follow up. The Housekeeping Coordinator serves as the liaison between the Housekeeping department and Front Office, Maintenance, Security, and Food and Beverage departments.
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
We are looking for a professional Sous Chef to be the second in command in our kitchen, following our Executive Chef’s specifications and guidelines. The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction. Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
Searching for reliable and productive housekeeping team member to join the Saddlebrook family.
Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
Prepare food of consistent quality and assist in kitchen functions.
Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.