Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.

Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Administer and oversee the Arcade department while ensuring guests are offered a warm and courteous attitude while enjoying a clean, safe, and fun environment.

A Lifeguard is one of the most important positions here in the resort, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. Lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment.

Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

The Task Force Director of Finance is responsible for day to day accounting, forecasting accuracy, and budgeting of assigned HEI assets. Accountable for the month-end close process, balance sheet reconciliation, process improvement, and the control environment of each assigned hotel. The Transition Director of Finance is responsible for the successful onboarding and roll out of HEI initiatives and directives to newly managed HEI hotels as well as filling in at properties to assist in any gaps of management coverage. Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.   

Plan and manage the Restaurant & Bars, Banquets and Catering, all F&B related events as appropriate in order to achieve customer satisfaction, quality service, expense management, purchasing knowledge, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.  Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.