Grow your career at the Westin Cleveland Downtown! Gracious hospitality, incredible food, unique ambience and great dining experiences await for our guests and a rewarding experience for you as our restaurant food busser!    Welcome to Masa & Agave, our new cantina-style restaurant and bar located at the historic Westin Cleveland Downtown. Worshipped as the Aztec gods of fertility and long life, venerated for thier powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times. Using authentic techniques, we prepare corn-based starters and Mexico City-style tacos that are bursting with regional flavors  

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

This position is offering a special restaurant opening incentive - $2000 starting bonus paid after 90 days of time in your role!   Expand in your career at the Westin Cleveland Downtown! New Restaurant Opening, Masa & Agave.   Welcome to Masa & Agave, a cantina-style restaurant and bar located at the historic Westin Cleveland Downtown.  Worshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times.  Using authentic techniques, we prepare corn masa-based starters and Mexico City-style tacos that are bursting...

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. 

Directs and ensures the efficient administration and management of the Human Resources function at The Kimpton Brice Hotel to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of associates relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

HEI is an industry leading hotel investment platform driven by excellence in operating results that yield substantial real estate value creation.  We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. Plain and simple, we add value to real estate. We succeed by creating the look, the programming and the marketing support that make our hotels the place guests want to be, while at the same time employing proprietary operations...

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience this opportunity is for a PM server for The St Julep Rooftop Bar restuarant.

Serve guests in a hospitable manner to ensure positive guest experience this opportunity is for a PM server for The Betty restuarant 

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.