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Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
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Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
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Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.
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Serve guests in a hospitable manner to ensure positive guest experience.
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Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
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Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
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Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.
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Assist guests with arrival and departure from hotel, while providing positive guests experiences.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
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Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
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Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
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Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
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Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.
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Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
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Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
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Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
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Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
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Prepare food of consistent quality and assist in kitchen functions.
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Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets, including Banquets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
