Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. 

Serve guests in hospitable manner to ensure positive guest experience.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Serve guests in hospitable manner to ensure positive guest experience.

Serve guests in a hospitable manner to ensure positive guest experience.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner. Must be able to work weekends, evenings, and/or holidays.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

  The Westin Pasadena is an upscale hotel, minutes from the Pasadena Museum of California Art, Pasadena Civic Auditorium and the Rose Bowl stadium. Our rooms feature contemporary furnishings, work desks, coffeemakers, flat-screen TVs and Wi-Fi. Amenities include a heated outdoor pool and an exercise room. Our lobby bar and restaurant offers healthy Californian cuisine indoors or on our stylish shaded terrace. With over 20,000 square feet of meeting/events rooms, there is never a dull moment at the Westin Pasadena. Come join the most amazing team in beautiful Pasadena, home of the famous New Years day Rose Parade. This is a full-time position offering competitive pay, medical, dental, vision and much much more.   Start your new Career with HEI Hotels & Resorts at the Westin Pasadena--- APPLY TODAY!!!    

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.