Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area.  May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Assist the Assistant Director of Food and Beverage with the management, direction and organization of banquet activities in order to ensure a successful function and repeat business.

The Head Tennis Professional is responsible for overseeing the operation and performance of the Club’s Tennis and Pickleball facilities, ensuring an exceptional experience for members and guests. This role is dedicated to maintaining the highest standards set by ownership and executive management while fostering a culture that aligns with the Club’s values. The Head Tennis Professional will lead all aspects of court operations, including managing and mentoring assistant professionals, developing engaging programs and tournaments, and maintaining a welcoming, positive environment for all those that visit the courts. This position requires a strong commitment to excellence, ensuring that all staff uphold the highest standards of courtesy,...

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests. 

Serve guests in a hospitable manner to ensure positive guest experience.

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. Compensation for this position is $12.50 an hour plus tips.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Greet and check in guests, provide prompt and courteous service, and close out guest accounts upon completion of services to meet brand standards of quality.

As the Coffee Shop Supervisor, your responsibilities will include managing the day to day operations of the Coffee Shop at the hotel.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Serve guests in a hospitable manner to ensure positive guest experience.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.