Support the Front Office, and Food and Beverage teams in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Assist the Director of Catering in the administrative functions required for effective management of the Catering Department.

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Serve guests in a hospitable manner to ensure positive guest experience. Weekend available required. 

We are looking for a part-time Massage Therapist to join our team at The Brown Palace Hotel & Spa, part of the Autograph Collection with Marriott. This part-time position will be scheduled weekends only and will work approximately 4-12 hours per week.  As a Massage Theraptist, you will provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

The Spa Concierge is responsible for greeting all guests that come into the Spa, checks-in arriving guests, recommends spa treatments, upgrades, and retail items. Provides information to guests and visitor inquiries in person or via telephone. Maintains treatment schedules, lobby reception area, cleanliness and appearance of treatment and amenity areas. Supports the quality of service given to our guests by the Spa providers.    

Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures. Answer all guest billing inquiry calls in a timely manner. Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Supervises and coordinates activities of the garde manger department engaged in the preparation of appetizers, salads, tea sandwiches, meat, fruit, vegetable and cheese presentations, salad dressings, sauces.

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

We are looking for an AM and PM Cook to join our culinary team at The Brown Palace Hotel and Spa, part of the Autograph Collection with Marriott!  As a Cook, you will prepare food of consistent quality and assist in kitchen functions.

We are looking for a part-time or full-time Steward to join our team!  As a Steward / Dishwasher, you will assist the Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

We are looking for a full-time or part-time Engineer / Maintenance Teach who can work overnight / grave shift hours.  As an Engineer I, you will maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.