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To create a skin care department known for the high quality of treatments and service provided to our guests. To service all customers to Château Élan Hotels & Resorts standards and to provide high quality facials and body treatments per spa directives.
To service all customers to Château Élan Hotels & Resorts standards and to provide high quality facials and body treatments per spa directives.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Serve Spa guests in hospitable manner to ensure positive guest experience during arrival and departure.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Be available throughout the night to assist guests, answer the phones and coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
This position will be responsible for the sales, planning, organization, communication and overall execution of Weddings, Social Events, as well as any other event that is sold or assigned. Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Responsible for total top-line revenues related to guest room, banquet, catering, room rental revenue. Responsible for resort marketing strategies, revenue strategies, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Serve guests in a hospitable manner to ensure positive guest experience.
Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
This individual will meet and greet guests with a friendly and professional image, issue robe and slippers to guests, and provide Spa tours. During slower periods the Robe and Key attendant will be responsible for upkeep of locker rooms, stocking of supplies/towels, selling wine, and presenting general resort information to guests.
Assist guests during the reservation process.
Chateau Elan Winery and Resort, North Atlanta’s premiere resort and conference destination, is seeking a creative, bold and dynamic Sous Chef to support the Versailles Restaurant and Room Service operations.
Chateau Elan is the perfect venue for a Sous Chef who is passionate about creating exquisite dining experiences for our guests. This individual will plan and manage Versailles Restaurant kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Become a team member of Chateau Élan Winery and Resort as we grow to one of the most prestigious and prominent wineries on the east coast. The Tasting Room Supervisor is responsible for assisting the Tasting Room Manager with overseeing the daily operations of the Winery Tasting Room. The ultimate goal of this position is to lead the Team to provide our guests with an exceptional Winery Experience.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist the Director of Food & Beverage OPerations in the planning and supervision of a food and beverage outlet as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
The ideal candidate has strong selling skills and experience, preferably in fashion, accessories, specialty and/or luxury retail and has a strong commitment to delivering exceptional customer service and possesses excellent interpersonal and communication skills. Candidates must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule). The ideal candidate will also exceed sales targets as directed by management, proactively develop a local client portfolio, and ensure a unique guest and client experience throughout all touch points. This individual will be an active participant in the daily operational responsibilities of the Retail Department.
Maintain the building to ensure a safe and clean experience for hotel guests, associates and vendors.
Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.