Direct, monitor and assist in all hotel security and safety related programs. Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. Must be able to cover 2 overnight shifts per week.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Serve guests in a hospitable manner to ensure positive guest experience.

Serve guests in hospitable manner to ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Serve guests in a hospitable manner to ensure positive guest experience.   Compensation: $15.00/hour

Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.   Compensation: $16.50/hour

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary. 

 The Owner Service Specialist is responsible for managing homeowner relationships, optimizing rental properties, and overseeing asset management to maximize revenue and ensure a high-quality guest experience. This role involves property maintenance, financial oversight, compliance management, and strategic planning to enhance the long-term value of homeowners’ properties.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.   This role is being hired at $20.00 per hour, applications will be accepted until March 14, 2025.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Min-Max range  $21/hr

Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Serve guests in a hospitable manner to ensure positive guest experience.

Take charge of the cleaning of dishes, pots, pans, silverware and all other necessary items to have a clean and prepared restaurant and employee cafeteria. Clean the work area with mopping, sweeping, wiping and disinfecting of surfaces and areas in a safe and efficient manner.

Responsible for the warm welcome, anticipation of guest needs and fond farewell for all of our guests. Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Welcome to the Masa & Agave Restaurant! The Restaurant Manager assists the director in the operation, strategy, policies and training for the successful and profitable operation of the restaurant.  Achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. A LIVELY CANTINA IN DOWNTOWN CLEVELANDWorshipped as the Aztec gods of fertility and long life, venerated for their powers of sustenance, corn masa and agave have been central to Mexican culture and cuisine since ancient times.  Using authentic flavors and techniques, we prepare corn masa starters, Mexico City-style tacos and other cantina classics to pair with...