Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.  Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments. Schedule from Tuesday to Saturday. 

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

The Laundry Service Technician is responsible for diagnosing, troubleshooting, and repairing a range of commercial laundry equipment, including washers, dryers, ironing systems, and boilers. This role demands technical expertise and a keen problem-solving ability to ensure all laundry systems operate efficiently and effectively.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. 

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure process. This position is critical to providing the guest with a positive initial and final impression.

Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

The perfect cocktail, freshly garnished in a sparkling glass.That is what makes the ideal Bartender. In the Azul Lounge, you will fine the ambiance allowing our Guests the time to relax and savor the moment. 

Assist the Hotel Departments and guests in their shipping and receiving needs. Responsible for the receipt, verification and processing of all goods received by the hotel. 

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Join the Housekeeping Team at The Westin Cleveland Downtown hotel! Join our Marriott property that delivers exceptional service for our valued guests. This position maintains the cleanliness of our hotel guest rooms and the hotel building to ensure a safe and clean experience for hotel guests, associates and vendors.