ABOUT THE JAY Fresh off a complete rebrand and renovation, The Jay, is San Francisco’s newest luxury lifestyle destination, an Autograph Collection hotel that’s already making waves. Listed as one of the "Most Exciting Opening of 2023" by Condé Nast, #1 Best Luxury Hotel in San Francisco by TimeOut and the winner of multiple national design awards, The Jay is redefining hospitality in the Embarcadero/Jackson Square district.   We’re looking for a Brand Activation Manager to help solidify our reputation as the city’s must-visit hotel, fostering neighborhood partnerships, leading on-property activations, and driving brand awareness....

Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. 

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Manage catering accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.  Responsible for soliciting new catering sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in food, beverage and room rental segments.

Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. 

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

To ensure all guest service standards are met in accordance with client/guest expectations and HEI Standards of Product and Service. 

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Prepare food of consistent quality and assist in kitchen functions.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support. $20/hr min - $20/hr max.

Assist guests with arrival and departure from hotel, while providing positive guests experiences. Hourly Rate $17.00 - $19.00

MUST HAVE HOTEL EXPERIENCE $7.25 plus service charges for Events Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Assist and lead the Stewarding Team, Restaurant Outlets, and Director of Food and Beverage in the cleaning and organizing of the Food and Beverage Outlets.

Create the desired conference and meet clients' needs through active communication, planning, and team leadership.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel.

A Lifeguard is a crticial position at the resort as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. Lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment.

Greet guests and attend to their pool-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.