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Application Deadline: 10/30/2024
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Prepare food of consistent quality and assist in kitchen functions.
Prepare food of consistent quality and assist in kitchen functions.
Assist the Sales Team in the administrative functions required for effective hotel sales and management.
The FF&E Project Coordinator supports the Project Manager by tracking and coordinating FF&E purchasing and delivery process.
Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Act as General Manager in his/her absence when necessary.
Provide guests with a fully-stocked and well-maintained mini-bar on a consistent basis throughout their stay.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Serve guests in a hospitable manner to ensure positive guest experience.
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Create the desired conference and meet clients' needs through active communication, planning, and team leadership.
Serve guests in a hospitable manner to ensure positive guest experience.
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors.
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Plan and manage the Human Resources and Operations of the Food and Beverage divisions to achieve customer (guest, associates, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals
To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.