Provide guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Provide superior customer service while maintaining a clean and attractive outlet for guests.

Assist Stewarding Supervisor and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.

Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. 

Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. 

Prepare food of consistent quality and assist in kitchen functions.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. 

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.

Serve guests in hospitable manner to ensure positive guest experience.

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include market mix, pricing, status, direct sales, marketing, and public relations. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. 

We are looking for a customer service professional to join our team at The Beacon Hotel in Washington, DC.  As a Front Desk Agent, you will assist guests with arrival and departure from hotel, while providing positive guests experiences.