• Restaurant Manager

    Job Locations US-CA-Hollywood
    Posted Date 5 days ago(9/11/2019 8:02 PM)
    Requisition ID
    2019-8084
    # of Openings
    1
    Category
    Food and Beverage
    Position Type
    Regular Full-Time
    FLSA Status
    Exempt
    Location : Location Name
    Delphine Eatery & Bar
  • About Us

    Delphine Eatery & Bar, located in the heart of Hollywood, offers Contemporary American cuisine that is California inspired with a focus on fresh organic ingredients. A warm and inviting space reminiscent of Provençal cafés, Delphine’s vibrant colors and classic archways convey a convivial atmosphere, where guests of the hotel mingle with locals and tourists alike.

    At Delphine Eatery & Bar, we have a culture of collaboration from the front of house to behind the scenes. We provide employees with opportunities and incentives to learn, develop and grow, in establishing new job-specific skills that serve them well as individuals, and as managers and leaders. Delphine stands for something beyond simply increasing profits. We create products or provide services or serve causes that add value in the hospitality industry, making it possible for employees to develop a sense of meaning from their work.

    Overview

    Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

    Responsibilities

    • Direct the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day to day operations of the bar operations. 
    • Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. 
    • Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). 
    • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. 
    • Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. 
    • Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market. 
    • Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
    • Comply with attendance rules and be available to work on a regular basis. 
    • Perform any other job related duties as assigned.

    Qualifications

    • Minimum two years of post high school education.
    • Two+ years of full employment in a related position. 
    • Hotel experience preferred.
    • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision, management and communication skills are required. 
    • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures. 
    • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
    • Leadership skills to motivate and develop staff and to ensure accomplishment of goals. 
    • Able to set priorities, plan, organize, and delegate. 
    • Written communication skills to be concise, well organized, complete, and clear. 
    • Ability to work effectively under time constraints and deadlines.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

     


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed