• Director Of Rooms

    Job Locations US-GA-Atlanta
    Posted Date 1 month ago(8/13/2019 12:45 PM)
    Requisition ID
    # of Openings
    Front Desk
    Position Type
    Regular Full-Time
    FLSA Status
    Location : Location Name
    Sheraton Atlanta Downtown
  • About Us

    Sheraton Hotels has been at the heart of communities for over 80 years. At the Sheraton Atlanta Hotel, discover the benefits of joining our downtown community! In addition to our Company's medical, dental, vision, and retirement benefits, Sheraton Atlanta Hotel associates also enjoy free continental breakfast, lunch, and dinner during your shift in our Associate Chatterbox Cafe, free on-site parking, discounted MARTA transportation passes, and provided uniforms. In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world. Sheraton is everywhere you want to be - Discover the history of the Sheraton Atlanta Hotel.


    Support General Manager in managing all aspects of the Rooms Department including Front Office, Guest Services, Housekeeping, and Laundry in order to achieve the guest satisfaction, operating and financial goals of the owner. 


    • Supervise all Rooms Department Managers on daily, weekly, monthly and annual action plans related to property strategic plan. Communicate, both verbally and in writing, to provide clear direction to staff. Help realize and contribute to Rooms Standard Operating Procedures and Policies.
    • Develop and execute Room’s division budget and revenue forecasts. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
    • As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel.
    • Comply with attendance rules and be available to work on a regular basis.
    • Perform any other job related duties as assigned.


    • Minimum 3 years of management experience, preferably in rooms
    • Bachelor’s degree preferred.
    • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

    • Able to resolve guest, supervisor and associate conflicts.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed