• Director of Group Sales

    Job Locations US-GA-Braselton
    Posted Date 2 months ago(7/26/2019 11:31 AM)
    Requisition ID
    2019-7108
    # of Openings
    1
    Category
    Sales/Marketing
    Position Type
    Regular Full-Time
    FLSA Status
    Exempt
    Location : Location Name
    Chateau Elan Winery & Resort
  • About Us

    Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations.

    We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

    Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail, free meals in the Associate Cafeteria as well as access to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

    Overview

    The Director of Group Sales is responsible for directing, coordinating, training and supervising the Sales Team in all sales related activities including total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets.  He/she is also responsible for their own “territory/account base”, growing existing accounts and generating new business to ensure that revenues meet or exceed the hotel’s performance.

    Responsibilities

    • Direct the solicitation efforts of the sales staff through effective daily business review, oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel. 
    • Accountability review for each sales person performance against booking goals per quarter.
    • Resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 
    • Ensure training programs are conducted regularly and HEI standards of performance are met.
    • Give guidance and counsel staff toward improvement.
    • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.
    • Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
    • Develop and conduct persuasive verbal sales presentations to prospective clients. 
    • Initiate preparation of quarterly smart plans per segmentation against group goals. Execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
    • Organize and/or attend scheduled sales department, daily business review, and related meetings.
    • Knowledge of travel industry, current market trends and economic factors.
    • Ability to access, understand and accurately input information using a moderately complex computer system.
    • Direct and manage all group activities to maximize revenue for the hotel.
    • Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required.
    • Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management.
    • Professionally represent the hotel in community and industry organizations and events.
    • Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.
    • Comply with attendance rules and be available to work on a regular basis. 
    • Perform any other job related duties as assigned.

    Qualifications

    • Bachelor's degree preferred.
    • 3+ years of sales leadership in similar sized operation preferred.
    • Proficiency in Microsoft Word, Excel, and Delphi. 
    • Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
    • Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.
    • Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
    • Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

     


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

     

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