• Host/Hostess

    Job Locations US-VT-Manchester Village
    Posted Date 2 months ago(3/26/2019 12:56 PM)
    Requisition ID
    2019-4398
    # of Openings
    4
    Category
    Food and Beverage
    Position Type
    Temporary Part-Time
    FLSA Status
    Non-Exempt
    Location : Location Name
    The Equinox Resort And Spa
  • About Us

    Are you inspired by luxury and tradition? We are. And we’re surrounded by it every day. Connect with our history while simultaneously building the future of quintessential resort travel at The Equinox Resort & Spa. We are a team that often celebrates 20+ years of continual employment for our associates. People don’t just come to work here, they stay ... and grow.

    Our luxury property has a long tradition of providing unique experiences and genuine hospitality to prominent historical figures as well as individuals, families, couples and groups for over 200 years. Our employment opportunities run the gamut from part time and on call positions to long-term roles offering unlimited growth and advancement. Living and working in beautiful southern Vermont is a dream for many that can be achieved at The Equinox Resort & Spa.

    We seek staff with a passion for travel, local food and drink and a spa-inspired lifestyle with a demonstrated team-oriented approach to work and life. We offer competitive wages, on-the-job training, benefits and perks and privileges including a FREE shift meal in our café, flexible scheduling, competitively-priced insurance coverages, paid time off, FREE uniform, FREE parking and so much more.
    Join the first luxury resort in HEI Hotels & Resorts’ portfolio – The Equinox – A Luxury Collection Golf Resort & Spa. Apply today!

    Overview

    The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. 

    Responsibilities

    • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. 
    • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. 
    • Maintain proper set-up of dining room. 
    • Receive records and make any necessary arrangements for reservations and special functions in the restaurant. 
    • Comply with attendance rules and be available to work on a regular basis. 
    • Perform any other job related duties as assigned.

    Qualifications

    • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials. 
    • Ability to remember, recite and promote the variety of menu items. 
    • Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
    • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. 
    • Ability to establish and maintain effective working relationships with associates, customers and patrons.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

     


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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