• Banquet Server - Full Time

    Job Locations US-CO-Denver
    Posted Date 2 months ago(3/20/2019 10:58 AM)
    Requisition ID
    2019-4225
    # of Openings
    1
    Category
    Food and Beverage
    Position Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
    Location : Location Name
    The Brown Palace Hotel & Spa
  • About Us

    The Brown Palace Hotel and Spa, Autograph Collection, synonymous with extraordinary service since 1892, invites you to join a new level of luxury Downtown Denver hotels. Home to a collection of 241 distinct guestrooms and suites, the hotel also boasts six unique restaurants and bars, a boutique spa and nearly 20,000 square feet of meeting space, making the Brown Palace as appropriate for an adventurous jetsetter as it is for a corporate-minded CEO.

    In addition to being a part of one of the most historic hotels in Denver, team members will enjoy many additional perks of working at the Brown Palace Hotel and Spa. These perks include discounted RTD Eco Pass, free employee meals, discounts on services/F&B at the hotel and Friends and Family hotel room discounts. Come learn more about joining our team!

    Overview

    Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

    Responsibilities

    • Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. 
    • Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. 
    • Greet guests and respond to requests in a friendly and courteous manner. 
    • Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. 
    • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. 
    • Replenish beverages as necessary, and check with guests for overall satisfaction. 
    • Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function. 
    • Comply with attendance rules and be available to work on a regular basis. 
    • Perform any other job related duties as assigned.

    Qualifications

    • Hotel experience preferred.
    • Can communicate well with guests. 
    • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
    • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. 
    • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. 
    • Ability to remember, recite and promote the variety of menu items.
    • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
    • Ability to stand for long periods of time with or without reasonable accommodation.
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

    Benefits

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

     


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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