The W Hotel Lakeshore is the Chicago hotel to see and be scene, and CURRENT is where the fun happens! Located in the trendy Gold Coast neighborhood, CURRENT guests savor amazing waterfront views of Lake Michigan, Chef-driven fare and witty cocktails. The Living Room turns social at night, drawing in travelers and locals alike to be a part of Chicago’s dynamic craft cocktail culutre. Whether in our dining room or in any of our 14,000 square feet of venue space, there is no doubt that we will deliver an unforgettable experience. Situated where you can people watch over Ohio Street Beach, walk to Navy Pier or shop along the Magnificent mile, there are endless possibilities to be a part of the scene!

Our associates are offered fantastic benefits to promote a healthy lifestyle including medical, dental and vision coverage, a comprehensive Employee Assistance Program and a commitment to work-life balance. Being a part of the CURRENT team also promotes personal and financial wellness through a 401K with match program, tuition reimbursement for food and beverage related classes or seminars, and market-relevant trainings to stay in the know of the dynamic Chicago bar and restaurant scene. Join our team and stay CURRENT!

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

*This is a TEMPORARY position*

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of dining room.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

• High school diploma or equivalent required, and college degree preferred.
• Hotel experience preferred.
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to observe and detect signs of emergency situations.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

                                                                                                                                

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.