HEI Hotels

Security - Patrol Officer P/T

Job Locations US-FL-Wesley Chapel
Posted Date 2 months ago(6/20/2022 9:14 AM)
Requisition ID
2022-28596
Category
Security
Position Type
Regular Part-Time
FLSA Status
Non-Exempt
Location Name
Saddlebrook Resort

About Us

The award-winning Saddlebrook Resort has made a name for itself as an unforgettable meeting and vacation destination, as well as one of the nation's preeminent training facilities for tennis and golf athletes. The resort rests on 480 acres of rolling terrain surrounded by lagoons and cypress trees.

The resort includes 540 suites; a variety of exception restaurants and lounges; an extensive offering of recreational space including 43 tennis courts, two golf courses, and multiple pools; European-style spa; and an event and conference center with over 95,000 square feet of versatile meeting space. Even more unique, this resort is home to Saddlebrook Preparatory School which is a fully accredited, high-level college preparatory program catering to students grades 3 through 12. Housing, dining, golf and tennis training, academics, and recreational activities all take place inside a nature preserve within a secure, gated community.

Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort’s vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth.

You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP's, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats. 

Responsibilities

  • Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two way radio, bending, stooping and kneeling. 
  • Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. 
  • Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. 
  • Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. 
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority. 
  • Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. 
  • Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. 
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.

Qualifications

  • Maintain a professional appearance and manner at all times. 
  • Can communicate well with guests. 
  • Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. 
  • Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
  • Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation.
  • Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation.
  • Sufficient manual dexterity in hands with or without reasonable accommodation.
  • Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

 

Daily Pay BadgeWork today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

                                                                                                                                


HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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