HEI Hotels

Banquet Captain

Job Locations US-LA-New Orleans
Posted Date 1 month ago(10/26/2021 3:23 PM)
Requisition ID
2021-20914
Category
Food and Beverage
Position Type
Regular Full-Time
FLSA Status
Non-Exempt
Location Name
NOPSI Hotel, New Orleans

About Us

Situated in the heart of New Orleans, NOPSI Hotel is a 1920s-era building re-imagined as a 217-room hotel featuring 76 suites. The hotel features a world class rooftop bar and pool, the only gin bar in New Orleans and a locally celebrated restaurant. Known for nightly entertainment, robust cocktail program and unique history, NOPSI Hotel is a destination for visitors and locals alike. Dryades Ballroom, the 4,000 square foot industrial elegant venue, is a featured location for weddings and social events. NOPSI Hotel is a member of historic hotels worldwide®, which is dedicated to promoting heritage and cultural travel to prestigious historic treasures.The hotel is centrally located making it easy to get to. Employees at The NOPSI enjoy complimentary meals with each shift, discounts at local businesses as well and transportation discounts.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

Responsibilities

  • Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. 
  • Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. 
  • Make contact with group representatives. Explain how to make contact if needed throughout function. 
  • Communicate all BEO changes to catering office and affected departments. 
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions. 
  • Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. 
  • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. 
  • Recap all banquet checks at end of each day and turn in to Night Audit. 
  • Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.

Qualifications

  • Hotel experience preferred.
  • Superior communication skills to provide information and associated services to hotel management and guests. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

 

Daily Pay BadgeWork today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

                                                                                                                                


HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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