HEI Hotels

Barback / Food Runner

Posted Date 2 months ago(10/11/2021 3:14 PM)
Requisition ID
Food and Beverage
Position Type
Regular Full-Time
FLSA Status
Location Name
The Kartrite Resort and Indoor Waterpark

About Us

Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply toady to learn more!


The Barback/Food Runner is responsible for delivering all dishes from the kitchen to the appropriate guest in the dining room or guest rooms if applicable, following traffic patterns and the etiquette. They must know all dishes on the menu and be prepared to answer any questions from the guests.


    • Engage and greet guests/team members in a friendly professional manner
    • Set up/breakdown assigned stations as directed
    • Coordinate food orders to tables in a timely fashion and respond appropriately to any guest requests.
    • Execute on-going, pre- and post-shift side work.
    • Assist in cleaning and resetting tables.
    • Support other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance
    • Deliver food order to guest rooms if needed
    • Ensure appearance of uniform are in good clean condition. Adhere to employee appearance policy as indicated in the employee handbook.
    • Perform any job-related duties as assigned by supervisor or man

    Work and assist with Food and Beverage team to ensure dining experience for guest is an exceptional experience.

    Must be knowledgeable with the hotel amenities, venues and different facilities available on the property.


    Environment: Well lit, carpeted, climate-controlled environment. Hard kitchen floors with occasional slippery or greasy areas. Handling hot china and silve


  • High school diploma or equivalent.
  • Host/Hostess experience preferred.
  • High volume experience.
  • Customer centric focused on providing a positive guest experience.
  • Excellent communication skills.
  • Previous knowledge of POS systems preferred.


HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ‚Äčthrough EyeMed. ‚ÄčOur Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.


Daily Pay BadgeWork today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.


HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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