HEI Hotels

Director Of Housekeeping

Job Locations US-NJ-Weehawken
Posted Date 2 weeks ago(9/13/2021 4:41 PM)
Requisition ID
2021-19553
Category
Housekeeping
Position Type
Regular Full-Time
FLSA Status
Exempt
Location Name
Envue Hotel, an Autograph Collection

About Us

For travelers craving convenient freedom and an uncluttered view, EnVue, Autograph Collection is New York City on exhibit. Unparalleled hotel rooftop views and easy transportation options brings the iconic city closer than ever. Now EnVue rises from the revitalized Hudson River waterfront offering a clean slate for new generations to create their own history.
Working at EnVue, our team member are empowered to do their best as they grow their careers through our various training programs – CBT or classroom style. Associates are offered a wealth of health and wellness benefits plus 401K and additional life insurance for family members. Working hard has its privileges such as HEI and Marriott Hotel discounts for employees and their immediate family members at location all over the world. We make life in and out of work stress free by providing company paid parking, lunch and dinner meals, open communication and participating in community relation events.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Ensure that the cleanliness standards of our two Hotels, Residence Inn and Envue, an Autograph Collection Hotel and its guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. 

Responsibilities

  • Plan, organize, and monitor staff workload to ensure compliance with cleanliness and maintenance standards, which requires continuous visual and written inspections of guestrooms and public space areas. 
  • Develop housekeeping and laundry budget. 
  • Develop and implement controls for expense management. 
  • Conduct periodic inventory of guest supplies, small equipment and linen as required. 
  • Utilize labor management tools to schedule and control labor costs. 
  • Schedule labor to flex with forecasted hotel occupancy, F and B activity, and group events. 
  • Follow and adhere to all of the brand standards set by HEI, Residence Inn and Autograph Collection by Marriott.
  • Interview, hire, train, develop, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. 
  • Assure that all employees are trained in accordance to the brand standards
  • Communicate both verbally and in writing to provide clear direction to staff. 
  • Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of preventative maintenance program and rehab projects. 
  • Ensure compliance of housekeeping and laundry standard operating procedures and policies. 
  • Operate department pursuant to OSHA requirements and guidelines. 
  • Comply with attendance rules and be available to work on a regular basis. 
  • Perform any other job related duties as assigned.

Qualifications

  • 5+ years management experience, with at least 3 years in housekeeping management. 
  • Experience managing in-house operated laundry operations. 
  • MARRIOTT EXPERIENCE PREFFERED but not required.
  • High School diploma or equivalent required; Bachelor’s Degree preferred.
  • Must possess thorough knowledge of all housekeeping and laundry operations and individual job requirements. 
  • Able to work with other department leaders. 
  • Able to resolve guest, supervisor and associate conflicts. 
  • Able to manage multiple tasks at all times and have excellent organizational skills. 
  • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental 
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

 


HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed