• Sales Coordinator

    Job Locations US-CA-Monterey
    Posted Date 2 weeks ago(2/7/2020 7:35 PM)
    Requisition ID
    # of Openings
    Position Type
    Regular Full-Time
    FLSA Status
    Location : Location Name
    Monterey Tides
    USD $19.00/Hr.
    USD $21.00/Hr.
  • Overview

    Monterey Tides

    Monterey, CA 93940


    Assist the Sales Team in the administrative functions required for effective hotel sales and management. This position reports directly to DOSM. 


    • Delphi and Opera experience preferred but not required.
    • Type all banquet event orders (BEO's) and resumes with appropriate cover letters. Type thank you letters and comment cards.
    • Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. 
    • Must have experience with MS Office (Word, Publisher, Excel, Power Point, Outlook, GMail) 
    • Will be responsible for daily, weekly and monthly reports as assigned by DOSM. 
    • Answer  incoming telephone calls, completing a lead form for all inquiries and assist guests with questions, changes and special requets. Ensure no leads are abandoned and all calls are returned promptly (generally within four hours). Communicate requests to appropriate departments. 
    • Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. 
    • Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. 
    • Comply with attendance rules and be available to work on a regular basis. 
    • Perform any other job related duties as assigned.


    • Hotel experience preferred.
    • High School Diploma, Bachelor's Degree preferred.
    • Basic administrative knowledge such as business letters, formats and telephone etiquette.
    • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy. 
    • Ability to access and accurately input information into a computer using Microsoft Office Suite. 
    • Ability to follow written and verbal instructions. 
    • Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
    • Ability to set-up and maintain filing systems. 
    • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.


    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

    For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.


    HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed